Your Feedback In Action - Fulcrum Updates Coming Soon!
We want to extend a huge thank you to everyone who participated in our recent Fulcrum member survey! Your feedback is invaluable as we work to refine and enhance your Fulcrum experience. We’re excited to share what we’ve learned and the improvements we’re making based on your insights.
What You Love
✔ Our coaching team’s technical expertise (4.2/5)
✔ Attention to form and safety (4.1/5)
✔ Personalized guidance and hands-on coaching (4.3/5)
✔ The challenge level of workouts (rated as nearly perfect balance)
What We’re Improving
We heard your feedback loud and clear, particularly regarding scheduling and facility updates. Here’s what we’re working on:
📅 Scheduling Updates
✅ New morning class at 7:30 AM
✅ Exploring additional mid-day slots (11:30 AM–1 PM)
✅ Reviewing peak-time capacity for small group sessions
✅ Considering weekend afternoon options
✅ Improving communication on schedule changes
🏋 Facility Enhancements
We’re rolling out a comprehensive improvement plan focused on equipment availability and overall experience. More details will be shared soon!
Next Steps
🔹 Immediate: Reviewing schedules for quick adjustments
🔹 Short-Term: Adding more class times where possible
🔹 Long-Term: Facility improvements and expanded service offerings
Moving Forward Together
At Fulcrum, we’re committed to continuously improving your experience while maintaining the high-quality, personalized coaching you value. Thank you for being a part of our growing community and for helping us evolve!
Stay tuned for upcoming announcements about class additions and facility updates. As always, feel free to share your thoughts with our team—we’re here to make Fulcrum better for you!
- The Fulcrum Team
P.S. Watch for updates in the coming weeks about specific schedule additions and facility improvements!