Terms of Use

1. Acceptance of Terms

By accessing Fulcrum's website and services, including our facilities, mobile app, and SMS communications, you agree to these terms. These terms are governed by Oregon state law.

2. Website Access and Account Security

You are responsible for:

  • Maintaining account confidentiality

  • All activities under your account

  • Using current virus protection software

  • Reporting unauthorized access

  • Ensuring your information is accurate

3. Membership and Services

  • Members must be 18 or older

  • Membership is non-transferable

  • Payment terms are specified in your membership agreement

  • We reserve the right to modify services with notice

  • Online payments are processed through secure partners

4. Health and Safety

You agree to:

  • Complete health screening forms honestly

  • Follow safety instructions from FitPros

  • Use equipment properly

  • Report any injuries immediately

  • Not attend when ill

5. Communication & Consent

By using our services, you consent to receive:

  • Automated text messages

  • Email communications

  • App notifications

  • Emergency alerts

  • Website updates and notifications

You will receive: Integrated Fitness Inspiration & Information

  1. During the first 100 days of membership with Fulcrum, we will be communicating with you about our community, engagement, class offerings, and integrated fitness: movement, mindset, nourishment, and recovery. Also, we will include inspirational stories for motivation along your journey.

  2. You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

  3. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to customerservice@fulcrumfitness.com

  4. Carriers are not liable for delayed or undelivered messages.

  5. As always, message and data rates may apply for messages sent to you from us and to us from you. You will receive messages weekly during your 1st 100 days of membership and monthly after that. For questions about your text plan or data plan, contact your wireless provider.

  6. For privacy-related inquiries, please refer to our privacy policy.

6. Electronic Communications and Contracts

In accordance with Oregon's Uniform Electronic Transactions Act:

  • You agree to receive communications electronically

  • Electronic signatures are binding

  • Electronic records satisfy legal requirements

  • You can opt out of electronic communications

7. Intellectual Property

  • All Fulcrum content and methodology is proprietary

  • The Matrix™ system is protected by copyright

  • Members may not record or share classes without permission

  • Brand materials may not be used without consent

  • Website content is protected by U.S. and international copyright laws

8. Community Standards

Members must:

  • Respect other members and staff

  • Maintain appropriate behavior

  • Follow facility and website rules

  • Support our inclusive environment

  • Protect community privacy

  • Not engage in harmful online behavior

9. Liability and Waivers

  • Members assume exercise risks

  • Fulcrum is not liable for personal property

  • Medical clearance is recommended

  • Specific waivers may be required for special programs

  • Website use is at user's own risk

10. Dispute Resolution

Under Oregon law:

  • Disputes will first be addressed through mediation

  • Arbitration may be required

  • Venue for any legal action will be in Oregon

  • Small claims court is permitted for eligible disputes

  • Class action waivers may be limited

11. Changes to Terms

We may update these terms with:

  • 30 days notice for material changes

  • Immediate effect for minor changes

  • Email notification of updates

  • Posted updates on our website

  • Archive of previous versions available upon request

12. Jurisdiction and Venue

These terms are governed by Oregon law. Any disputes will be resolved in Oregon courts, and you consent to personal jurisdiction in Oregon.

Contact Us

For questions about these policies: Email: privacy@fulcrumfitness.com Phone: [5039562513] 3934 ne MLK Jr. blvd Suite 106 Portland, Or. 97212

For Oregon Consumer Protection issues: Oregon Department of Justice Consumer Protection Division 1162 Court Street NE Salem, OR 97301-4096